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fbsys.comOur SaaS platform: less cost, more benefit
FBK Cloud proposal (supplied trough fbsys.com portal ) is based on a complete and clear offer, that allows Customers to immediately maximize the benefits provided by FBK solutions thanks to:
An all-inclusive monthly fee per User
Well-defined functional contents
Advantages of FBK SaaS offer
Our SaaS is accessible with a price that includes upgrades, maintenance and various support levels. No Frills, no surprise.
Quick to Deploy
With our SaaS solutions, all you need is a web browser and internet access, and you're ready to go. Whereas traditional software can take weeks or even months to deploy, our SaaS solutions simply requires an add-in to be installed, then you are able to access your new software immediately.
When delivering business applications via SaaS, we take care of all the complexity of the underlying IT infrastructure. Your Company does not need to worry about hardware maintenance or obsolescence, or which operating system version is needed to support your database. And this is true for all the technology stack that you daily use.
We will take care of the software updates and upgrades in order for you to be freed of installing or downloading patches. We can assure that at any time you will have the most up-to-date software.
Backups and Data Recovery all done for you
If you are familiar with traditional software, you certainly know that unless a costly automated solution has been implemented, the process of backing up your data on a reasonable plan can be arduous at the best of times. Our SaaS solutions avoid the need for this painstaking task, instigating automatic backups without user’s intervention and thus ensuring your data integrity.
Guaranteed Service Levels
With most traditional software programs, product performances are not guaranteed, but with SaaS they are. For instance, FBK guarantees that your applications will be available 99.5% of the time.
Long Term Customer Relationship
This is the fundamental point for Saas Supplier.
We need time to take into account both sales and marketing costs of acquiring a new customer and the money we have spent on the infrastructure, without making any profit in the first period of the relationship. So it's very important that our costumer will be satisfy with the service provided, and that will stay with us for many years to come. Short term is SaaS enemy!
With an internet connection, our SaaS solutions can be accessed from anywhere in the world. Users can access their data and work more efficiently from anywhere, making life easier for home-workers or for people working across multiple sites. And with the same security level.
High Adoption Rates
As SaaS solutions are delivered over the internet, there is no need of adding virtual learning involved with adopting new solutions, since employees are for sure used to work on the internet.
SaaS vs On Premises
Feedback CM|XS Suitefbsys.com, the Feedback CM|XS Suite SaaS:
same quality, more benefit
The CM|XS Suite SaaS provide you an easier approach to the more efficient Tender&Offer solution on the Market, maintaining the same high quality and the best strength of the “On Premises” version one. Many customers are looking to the SaaS platform, that provides a number of net advantages, such as: easy to deploy, more and fast scalability, less support & maintenance, lower outlay, zero infrastructure, reduced costs of ownership.
Discover how it can accelerate your business! Tell me more about SaaS Solution.
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About UsEverything you need to know about our Company
Feedback Processi Logici srl (aka FBK) is one of the principal software solution’s provider to Manufacturers, Suppliers, Vendors and Resellers for the Tender Management within the Life Sciences and Health Care industry. FBk is a privately held company with head offices in Milan/Italy, and beyond ISO 9001:2015 certification, in November 2018 FBK has achieved Service Organization Control (Soc) 2 Type II Report, specifically designed for service providers using the cloud to store customer data, referred to the five Trust Services Principles (TSP), Security, Availability, Processing Integrity, Confidentiality and Privacy. The total business managed through FBK systems is currently over $6 bn.
The company was established in 1996 starting with the Meeting Manager product, successively followed by the introduction of the Tender Management solution, and has built an extensive expertise in providing and integrating Enterprise level software.
Partnering with many of the largest multinational companies has meant the developing of such an important know how through the years, in the direction to become the reference company for the Tender Management system.
FBK is actually providing its services in more than 30 countries worldwide.
In 2006 the company made a conscious decision to shift focus from the local to the global market establishing a new orientation that put Multinationals as reference customers. A research program of European requirements was started, building an essential knowledge base of the issues that Life Science companies face across Europe. Development focus moved to covering pan-European needs while at the same time the commercial activities focused on understanding and meeting Multinational customer needs. Since then FBK has proven the ability to integrate both from a Software, Compliance, Methodology and a Project Management standpoint with the market leaders in the Medical Device, Diagnostic and Pharmaceutical markets.
The year 2007, with the first of several international Tender Management projects, has marked a significant change in our customer strategies, and has consolidated and marketed different countries business onto a single Tender Management platform. This was possible only through a Tool that could guarantee legal compliance, best practices and methodologies appointed at a National level.
In 2008 FBK sought and obtained ISO 9001 certification. DNV-GL (www.dnv.com) was chosen as one of the world’s leading certification Bodies, as a guarantee for our customers.
In 2010 FBK has started several partnerships with other international companies having a keen interest in adding FBK solutions to their internal systems, and the subsequent period was defined by the expansion and consolidation of FBK products over a wider market footprint, with a more varied and complete coverage of business sectors.
In 2015 FBK introduced to the market its SaaS platform (fbsys.com), which can significantly speed up the deployment of Multi-Country solutions, and has started being active in extra-EMEA contexts.
In 2016 FBK launched the new release of CM|XS Mobile component, that helps Customers dramatically increase the integration between the BackOffice activities and Sales Force.
In 2017 FBK released the 1.0 version of CM|XS DataMart. This module provides new Analytic instruments and tools, and adds strong value to CM (Contract Manager), allowing users to achieve millions of data rows in real time through an integrated and transparent system, avoiding the support of external information.
In 2018 FBK launched CM|XS Reporting module as part of Contract Manager modular suite, a cloud solution designed to address the needs for any kind of reports, accessible from all last-generation browser supporting html 5, provides data-export in various formats and in any context, with multi selection filters available. CM|XS Reporting delivers tons of data with a single click on your keypad, thanks to the use of Exasol, the world‘s fastest in-memory database.
During the first half of 2018 FBK has further strengthened its position within the EMEA countries, in particular concerning East and Middle East areas. FBK plans to add new countries in its portfolio by the end of the year 2018.
During the month of November 2018 FBK has changed the historical label Contract Manager with the new brand CM|XS Suite, the next-generation platform for Tender Management featuring dozens of OUT OF THE BOX functionalities, able to respond to any kind of requirements, for any type of customer, in any moment.
As full acknowledgement of its top level of quality, in November 2018 FBK achieved Service Organization Control (SOC) 2 Type II Report. Developed by the American Institute of CPAs (AICPA), SOC 2 is specifically designed for service providers using the cloud to store customer data, referred to the five Trust Services Principles (TSP), Security, Availability, Processing Integrity, Confidentiality and Privacy. SOC 2 provides an independent assurance that FBK cloud platform fbsys.com is safe and secure, and the entire FBK organization carries out the whole process of designing, modifying and supporting activities in a proven and safe manner. Another significant milestone for our Company.