SaaS platform:
less cost, more benefit

Accelerate Your Business.

We are your ideal partner for Life Sciences and Healthcare Software

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Our SaaS platform: less cost, more benefit

FBK Cloud proposal (supplied trough fbsys.com portal ) is based on a complete and clear offer, that allows Customers to immediately maximize the benefits provided by FBK solutions thanks to:


An all-inclusive monthly fee per User


Well-defined functional contents

Advantages of FBK SaaS offer


Our SaaS is accessible with a price that includes upgrades, maintenance and various support levels. No Frills, no surprise.

Quick to Deploy

With our SaaS solutions, all you need is a web browser and internet access, and you're ready to go. Whereas traditional software can take weeks or even months to deploy, our SaaS solutions simply requires an add-in to be installed, then you are able to access your new software immediately.

Zero Infrastructure

When delivering business applications via SaaS, we take care of all the complexity of the underlying IT infrastructure. Your Company does not need to worry about hardware maintenance or obsolescence, or which operating system version is needed to support your database. And this is true for all the technology stack that you daily use.

Seamless Upgrades

We will take care of software updates and upgrades, thus avoiding the need for you to install or download patches. At any time, you are sure that you will have the most up-to-date software.

Backups and Data Recovery all done for you

If you are familiar with traditional software, you certainly know that unless a costly automated solution has been implemented, the process of backing up your data on a reasonable plan can be arduous at the best of times. Our SaaS solutions avoid the need for this painstaking task, instigating automatic backups without user’s intervention and thus ensuring your data integrity.

Guaranteed Service Levels

With most traditional software programs, product performances are not guaranteed, but with SaaS they are. For instance, FBK guarantees that your applications will be available 99.5% of the time.

Long Term Customer Relationship

This is the most important point for a SaaS Supplier.

We need time to take into account both sales and marketing costs of acquiring a new customer and the money we have spent on the infrastructure, without making any profit in the first period of the relationship. So it's very important that our Customers be happy with the service provided, and stay with us for many years. Short term is SaaS enemy!

Work Anywhere

With an internet connection, our SaaS solutions can be accessed from anywhere in the world. Users can access their data and work more efficiently from anywhere, making life easier for home-workers or for people working across multiple sites. And with the same security level.

High Adoption Rates

As SaaS solutions are delivered over the internet, there is virtually no learning curve involved with adopting a new solution, since employees tend to be already used to working on the internet.

SaaS vs On Premises


Feedback Contract Manager

fbsys.com, the Feedback Contract Manager SaaS platform:
same quality, more benefit

The Contract Manager SaaS Platform provide you an easier approach to the more efficient Tender&Offer solution on the Market, maintaining the same high quality and the best strength of the “On Premises” version one. Many customers are looking to the SaaS platform, that provides a number of net advantages, such as: easy to deploy, more and fast scalability, less support & maintenance, lower outlay, zero infrastructure, reduced costs of ownership.

Discover how it can accelerate your business! Tell me more about SaaS Solution.


Simple & Cost Effective


  • The Entry-level solution, which does not mean less efficient, allows promptly replying to the sales opportunities offered by your market
  • It is addressed to companies with a reduced turnover and «low-complexity catalogue»
  • Provides all the necessary base tools to cover the process and challenges of an increasingly competitive market
  • Powerful template-based document production that is able to satisfy even the most demanding local form and structure requirements
Most Popular


  • Dedicated to those Companies who need to manage all Tender & Offer life cycle from “Low” to “High” Complexity flow
  • The right tool to support all back-office activities required to support Tenders and Offers submission
  • It ensures that SOX and Compliance Company policies are properly managed and covered within the Tender & Contract process
  • All advantages provided with version ONE
  • Complex pricing model can be covered also with reference Price Control before submissions
  • Multinational installation that allows using the tool across different Countries in such a way as to standardize the Tenders and Contracts Data while maintaining the flexibility of specific country needs
Top Out-of-Box Experience


  • It includes all capabilities offered by Feedback Contract Manager, to maximize the benefits of managing Company “End to End” process
  • It supplies a complete collaboration tool that can fulfil the needs of multiple Company Entities such as Customer Service, Sales, Pricing, Finance, Marketing, Logistics
  • It includes a complete “strategic” suite to allow the critical phase of “Shape the Tender and Contract” and the post submission “Tender & Contract performance review”
  • It immediately gives the ability to interact with multiple Company entities in Mobility along the Tender & Contract process flow ensuring (e.g. Pricing and contract approval, Tender & Contract results entry and Competitors data collection)

Price Starting From


(billed annualy)

Includes > 25 modules
  • * for up to 5 users
  • Backoffice Access Only
  • 1 Environments (PD)
  • Single Country/Instance only
  • Email Support


Most Popular
(billed annualy)

Includes > 50 modules
  • * Related to 16-25 Users range
  • Backoffice Access
  • Mobile Access Option
  • 2 Environments (QA & PD)
  • Multi Countries/Instances Option
  • Chat and Email Support
  • Phone Support Option


(billed annualy)

Includes > 70 modules
  • * Related to 16-25 Users range
  • Backoffice Access
  • Mobile Access Option
  • 2 Environments (QA & PD)
  • Multi Countries/Instances Option
  • Chat and Email Support
  • Phone Support Option



It adds several mass features that are particularly useful for significant-size companies, which need to perform cumulative operations rapidly, to give efficient answers to their Customers.


Start Edition


It is the set of elements required to combine the operational steps with the strategic ones, in a wider vision of the process, and to add high-content competitive advantages to one’s business.


Start Edition


All-round efficiency. It gathers all Capabilities provided for Massive, Mobile and Strategic Packs, to get the best from the entire End-to-End process.




It supplies all multi-platform tools required for an “added-value” integration of the external network, so that all necessary resources can be integrated into the process.

* Related to 16-25 Users range


Start and Unlimited Edition

©Feedback Processi Logici srl - This page is provided for information purposes only and is not warranted to be error-free, nor is it subject to any other warranties. The contents hereof are subject to change without notice, updated as of the version date listed herein, and the features and functionality mentioned here are more fully described in other documentation

About Us

Everything you need to know about our Company

Feedback Processi Logici (FBK) is one of the leading Worldwide providers of Tender Management and Event Management software solutions to Manufacturers, Suppliers, Vendors and Resellers within the Life Science and Health Care industry. The total business managed through FBK systems is over $ 5,5 bn.

The company has built extensive expertise since 1996 in providing and integrating Enterprise level software, having partnered with many of the largest multinational Healthcare companies present on today’s market with installations in the main European countries. FBK is a privately-held company with Head Offices in Milan Italy, experts in the issues of Life Science Tender and Meeting Management. FBK is certified ISO 9001:2008 by DNV-GL.

The company was established in Italy in 1996. Starting with the Meeting Management product, followed by the introduction of Tender Management, the goal was becoming the reference company for the markets it works in.

In 2006 the company made a conscious decision to shift focus from the local to the global market establishing a new orientation that put Multinationals as reference customers. A research program of European requirements was started, building an essential knowledge base of the issues that Life Science companies face across Europe. Development focus moved to covering pan-European needs while at the same time the commercial activities focused on understanding and meeting Multinational customer needs. Since then FBK has proven the ability to integrate both from a Software, Compliance, Methodology and a Project Management standpoint with the market leaders in the Medical Device, Diagnostic and Pharmaceutical markets.

In 2007 the first of many international Tender Management projects began that marked the change in our customers strategies to consolidate different Countries business onto a single Tender Management platform. This was only possible through a tool that could guarantee legal compliance, best practices and methodologies and customs at a National level.

In 2008 FBK sought and obtained ISO 9001 certification. DNV-GL (www.dnv.com) was chosen as it is one of the world’s leading Certification Bodies, as a guarantee for our customers

In 2010 FBK started defining several partnerships with other international companies having an interest in adding FBK solutions to their Suites, and the subsequent period was defined by the expansion and consolidation of FBK products over a wider market footprint, with a more varied and complete coverage of business sectors.

In 2015 FBK introduced to the market its SaaS platform (fbsys.com), which can significantly speed up the deployment of Multi-Country solutions, and has started being active in extra-EMEA contexts.

In 2016 FBK launched the new release of CM|XS Mobile component, that helps Customers dramatically increase the integration between the BackOffice activities and Sales Force.

Call us today at +39 02 33 103 102 or Contact us

Contact us